Insight: Tenant + Customer Experience

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Founded in 2000, Toolbox Group has grown to be one of the largest specialist innovation companies serving the real estate sector.

As PropTech pioneers Toolbox Group has capitalised on the role of technology in communication with its award-winning real estate engagement and management platform Mallcomm – the technology of choice for companies such as Unibail-Rodamco-Westfield, Savills, British Land and Klepierre.

Based in the UK but with business hubs across Europe and the USA, the Group operates in 22 countries globally using its 360-degree technology to engage property owners and managers with more than 20,000 tenants, stakeholders and communities in over 350 properties.