JLL launches AI app JiLL


Nicola Byrne

The real estate giant has launched an Artificial Intelligence app called JiLL, to help employees streamline their work and be more productive.

Employees can use voice or text to work the app to remove time-intensive tasks such as organising meetings, locating colleagues, finding a desk or meeting room, filing service requests and even looking up lunch menus.

JiLL is currently being piloted by existing JLL clients and will be available later this year in the US.

Vinay Goel, chief digital product officer of JLL, who joined the firm in July last year from Google, said despite consumers being empowered in managing their digital experiences at home and on the go, at work “simple tasks are siloed and can be frustrating.”


Employees can talk with the conversational app to remove time-intensive tasks such as organising meetings and locating colleagues

JiLL uses JLL’s vast datasets about buildings, user interactions and transactions, combined with Google Cloud technology, to provide a personalised and intelligent interface.

Developed in Silicon Valley, JiLL is the first product launched by JLL Labs, JLL’s in-house global network of software engineers and product experts developing commercially strategic property technology products.

Rob Enslin, president at Google Cloud, said it’s exciting to see “businesses with rich histories like JLL” developing “new ways to bring AI to the market”.

Jim Pazzaglia, director at consumer goods firm P&G, plans to pilot JiLL in the coming months and said the business understands that its success is “linked to attracting and retaining talent”, and providing JiLL to its employees will help to “reduce friction points”.

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