One of Australia’s largest office investors has replaced five different systems across its $9bn portfolio with a single tool that will automate property operations and maintenance.
Investa said it needed a “flexible and scalable” platform for the expansion of its 7.6m sq ft portfolio, which could give its tenants and contractors a better, more consistent experience from building to building.
“Facilio’s differentiated approach and strong references in the real estate industry convinced us that it was possible to do more with less,” said Paul Vandervlis, general manager of facilities services at Investa.
Focused on facilities management, the startup allows real estate owners to aggregate building data and control operations with the aim of improving performance.
Reducing operating costs, meeting sustainability targets and elevating customer experiences are three of Facilio’s major targets.
Facilio, which recently raised $35m, will replace several older systems and provide:
- Automated processes, including maintenance schedules, approval workflows, communication and document exchange between internal and external teams
- Portfolio-wide performance data, including equipment lifecycle and inventory, risk management, audit trails and critical incidents
Using the tool will give all stakeholders in a building previously unavailable information, the startup.
Prabhu Ramachandran, CEO of Facilio, said: “Investa was looking to implement a single pane of glass solution to replace disparate FM tech and operations systems quickly and effectively.
“We are delighted to be chosen as their innovation partner and look forward to accelerating Investa’s innovation initiatives with our unified [operations and maintenance] platform.”
Investa will join a growing number of users around the world, such as Brookfield, whose tech investment arm has previously invested in Facilio.