The space-as-a-service software provider has launched an all-encompassing flexible workspace platform for operators within the growing sector.
The Flex Services Platform gives providers one place to control digital infrastructure, space management, flexible operations and occupier experiences, streamlining processes for existing operators while potentially easing barriers to entry for new ones.
With a single system that takes fewer tech professionals to run, essensys said that the platform will allow landlords and workspace operators to enter the flexible real estate market quickly and with lower risk. Crucially, it said, it allows them to scale up and down quickly as their space is filled.
Some 86% of global occupiers see flexible office space as a critical component of their real estate strategy, according to CBRE’s 2020 Global Occupier Sentiment Survey.
That has created a greater need for landlords to adapt and offer flexible space within their buildings. However, delivering experiences that meet those occupier demands can be a challenge – especially for new entrants to the market – while shorter flexible leases heighten financial risks for the operator.
Built on private network and cloud infrastructure, essensys’ platform seeks to address those challenges. Lease management give users better oversight of costs, while tools showing how, where and when spaces are used will help guide future space needs planning.
Mark Furness, founder and CEO at essensys, said: “We’ve been providing enterprise class software and technology for the world’s leading office landlords and flexible workspace providers for the past 15 years. We’ve taken this deep sector experience and combined it with feedback from the industry’s most forward-thinking companies to develop and create a unique next-generation platform for flexible real estate.
“The Flex Services Platform brings together people, spaces and technology to deliver the secure, frictionless occupier journeys and amazing in-building experiences that we believe will be key for the success of our customers, their buildings and their tenants in the months and years ahead.
“I’m thrilled to see this vision realised with the launch of the Flex Services Platform and we are very excited for its future.”
Rachael Gursky, VP of customer experience and technology at flexible office provider Industrious, said: “At Industrious, we are committed to building a new kind of workplace and delivering great days at work. Technology is a key component of how we deliver premium flexible offices to our members and it is integral to the management layer we offer our landlord partners. I’m excited about the launch of the Flex Services Platform and how it will transform the way our team and members engage with our workspaces.”
Industrious has grown rapidly in recent years, with CBRE announcing in February that it would acquire a 35% stake in the company for £200m. Growing to 100 locations in 50 markets since 2013, Industrious has been an example of the rising demand for flexible workspace.
As occupiers reflect on the amount – and type – of office space they will need, post-Covid, all indicators point towards a growing demand for flexible offices, or for more ‘hub and spoke’ style workspace where businesses occupy sites in multiple urban and suburban locations.
For landlords that means the pressure to deliver effective flexible office management will only grow in years to come.